This Privacy Policy applies to the Visa Shop Immigration Lawyers with respect to the management of personal information it retains about our clients, potential clients, contractors and others. The Visa Shop Immigration Lawyers collects personal information in order to conduct our business, to provide and market our services and to meet our legal obligations.

Who The Visa Shop Immigration Lawyers collects personal Information about

The type of personal information The Visa Shop Immigration Lawyers might collect and retain includes, but is not limited to:

  1. our clients, business associates and potential clients and their employees;
  2. suppliers and their employees;
  3. prospective employees, employees and contractors; and
  4. other people who come into contact with us.

What kind of personal Information The Visa Shop Immigration Lawyers collects

By using our website and/or our services, The Visa Shop Immigration Lawyers may collect and request information from you which includes (but is not limited to): names, addresses, contact details, occupations, payment details and other information needed to assist us in conducting our business, providing and marketing our services and meeting our legal obligations in Australia and New Zealand.

If The Visa Shop Immigration Lawyers is handling your visa or immigration matter, additional information may be requested by the application forms of a destination country. This additional information can include items such as your personal and family information, educational background, employment history, travel history, and financial records. As required by relevant visa or governmental authorities such additional sensitive information can include ethnicity, race, religion, trade union membership, health related information, biometrics and information about criminal history. In most cases, if personal information that The Visa Shop Immigration Lawyers requests is not provided, we may not be able to supply the relevant product or service.

How The Visa Shop Immigration Lawyers collects personal information

The Visa Shop Immigration Lawyers will generally collect personal information by way of forms filled out by people, face-to-face meetings, interviews, business cards, telephone conversations and from third parties.

In some circumstances The Visa Shop Immigration Lawyers may be provided with personal information about an individual from a third party, for example a report provided by a medical professional or a reference from another person.

The Visa Shop Immigration Lawyers collects personal information from the website www.thevisashoplawyers.com through receiving emails. We also use third parties to analyse traffic at that website, which may involve the use of cookies.

How The Visa Shop Immigration Lawyers may use and disclose your personal information

The Visa Shop Immigration Lawyers may use and disclose your personal information only for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and in other circumstances authorised by the laws in Australia and New Zealand.

In general, The Visa Shop Immigration Lawyers uses and discloses your personal information for the following purposes:

  1. to conduct our business for or with you;
  2. to provide and market our services for you;
  3. to communicate with you;
  4. to comply with our legal obligations, and
  5. to help manage and enhance our services.

Who The Visa Shop Immigration Lawyers disclose your personal information to

The Visa Shop Immigration Lawyers may disclose your personal information to:

  1. other companies or individuals who assist The Visa Shop Immigration Lawyers in providing services or who perform functions on our behalf (such as mailing houses, specialist consultants and barristers);
  2. courts, tribunals and regulatory authorities, and
  3. anyone else to whom you authorise disclosure to.

The Visa Shop Immigration Lawyers also collects personal information from these organisations and individuals about you, and deals with that information in accordance with this Privacy Policy.

Management of personal information

The Privacy laws in Australia and New Zealand require The Visa Shop Immigration Lawyers to take reasonable steps to protect the security of personal information. The Visa Shop Immigration Lawyers’ personnel are required to respect the confidentiality of personal information and the privacy of individuals.

The Visa Shop Immigration Lawyers takes reasonable steps to protect all personal information held from misuse and loss and from unauthorised access, modification or disclosure, including use of physical security and restricted access to electronic records.

Where The Visa Shop Immigration Lawyers no longer require your personal information for a permitted purpose under the Privacy laws in Australia and New Zealand, they will take reasonable steps to destroy it.

How The Visa Shop Immigration Lawyers keeps personal information accurate and up-to-date

The Visa Shop Immigration Lawyers endeavours to ensure that the personal information we retain is accurate, complete and up-to-date. To this end, you are required to contact The Visa Shop Immigration Lawyers to update any personal information held about you. You have the ability to seek access to your personal information. Subject to the exceptions set out in the Privacy laws, you may seek access to the personal information which The Visa Shop Immigration Lawyers retains about you by contacting our Director and Principal, Alexandra Jannetto, or her designee.

The Visa Shop Immigration Lawyers will require you to verify your identity and specify what information you require. A reasonable fee may be charged for providing access. The Visa Shop Immigration Lawyers will advise you of the likely cost in advance.

Social media features

The website includes social media features, such as the LinkedIn and Facebook button and widgets, such as the Share this button or interactive mini-programs that run on the website. These features may collect your IP address, which page you are visiting on the website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the website. Your interactions with these features are governed by the privacy policy of the company providing it.

Deleting your data

The Visa Shop Immigration Lawyers generally deletes personal data within seven years after our services conclude; however, it will retain and use your information as necessary to comply with legal obligations, government auditing requirements, resolve disputes, and enforce our agreements. At the end of such period, the Visa Shop Immigration Lawyers may, at our discretion, destroy such personal data without notice to you.

At any time, you have the right to request that the Visa Shop Immigration Lawyers delete the personal information you have provided. The Visa Shop Immigration Lawyers will delete any data as long as it is legally allowed according to the laws and regulations in the countries in which it operates.

You may make this request in writing via email to hello@thevisashoplawyers.com.

Once your request has been received, the Visa Shop Immigration Lawyers will acknowledge your request and will review your specific request and the country of its origin, and determine if we are lawfully allowed to oblige the request. The Visa Shop Immigration Lawyers will then either inform you that your data has been removed from our systems or inform you as to the date that we are legally allowed to remove the data from our systems given the nature of the data and the country of its origin.

Updates to this Privacy Policy

The Visa Shop Immigration Lawyers reserves the right, at any time, to modify this Privacy Policy. This Privacy Policy will be reviewed from time to time to take into account new laws and technology, changes to our operations and practices and the changing business environment. The most current version of this policy can be obtained by contacting The Visa Shop Immigration Lawyers’ Director and Principal, Alexandra Jannetto.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by The Visa Shop Immigration Lawyers. While endeavouring to keep the information up to date and correct, the Visa Shop Immigration Lawyers make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

While every effort is made to provide accurate information, travel visa and passport requirements are constantly changing and there may be a delay before the Visa Shop Immigration Lawyers are advised of such changes. Therefore, it is unable to guarantee complete accuracy at all times. Processing times and charges given are solely for guidance purposes and cannot be guaranteed. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Enquiries

If you have any questions about privacy-related issues please contact The Visa Shop Immigration Lawyers directly.